how to mediate

Do It Yourself Conflict Resolution – A Webinar with CharityVillage (video)

Conflict is inevitable, but you can respond to it in a constructive way. In this presentation for CharityVillage, Sarah explains the 6 challenges of difficult conversations, constructive and destructive behaviours in conflict, the mediation framework, and how psychological health and safety can help reduce conflict in the workplace.

First time going to mediation? Here’s what you need to know.

Mediation is a facilitated negotiation and first step in conflict resolution typically recommended before further litigation. The mediator plays an important role in helping the parties understand each other’s interests and helps them generate options to come to an agreement on how to move forward.